Reports
Turn service health into clear impact reports.
Summarize downtime, affected services, incident duration, and operational impact for the people who need the answer without the raw noise.
Four ways to answer "what happened?"
Executive Summary
A weekly, stakeholder-level view of service health: uptime, incidents, and what changed. Give leadership a clear answer without sending raw monitoring noise.
Impact Report
Downtime, degraded time, affected services, and confirmed incidents for a period, ranked by criticality. Explain what happened, why it mattered, and how the team responded.
Scheduled report emails
Daily, weekly, or monthly service-health summaries delivered by email to the people who asked for them. Set it once in Notifications.
Export data
Export check results, incidents, and monitor configurations as CSV or JSON for any date range, to build your own reports, feed a BI tool, or keep an archive.
Executive Summary
Week 40 · 38 services · all clients
- Uptime
- 99.94%
- +0.03 vs last week
- Incidents
- 2
- 1 confirmed, 1 likely
- MTTD
- 1m 10s
- mean time to detect
- MTTR
- 6m 48s
- mean time to recover
- Impact minutes
- 95
- 23 down, 72 degraded
- Revenue at risk
- ≈ $1,240
- from revenue per minute
Top problem services
- Checkout APIRevenue 19m down
- Product feed (EU)Customer-facing 58m degraded
- Client portalCustomer-facing 4m down
Recommended action
Make Checkout API a priority monitor (30-second checks) and raise the Product feed timeout; both incidents were detected on the 5-minute interval.
Inward and outward
One report for the team, one page for everyone else.
Impact Report
Last 7 days · all client services
- Downtime
- 23m
- Degraded time
- 1h 12m
- Affected services
- 3
- Confirmed incidents
- 2
- Checkout API Revenue19m down
- Product feed (EU)58m degraded
- Client portal4m down
Impact Report. Downtime, degraded time, affected services, and confirmed incidents for any period, ranked by criticality.
Northwind Status
Live service status for Northwind Retail
- northwind.com 100%
- Checkout API 99.71%
- Product feed 99.60%
- Client portal 99.95%
Resolved incident
Checkout API returned errors
Elevated error rates between 14:04 and 14:10 UTC. The upstream payment provider recovered; no orders were lost.
Scheduled maintenance
Database upgrade
20 Jan, 02:00 to 04:00 UTC. Checkout API and Client portal may be briefly unavailable.
Public status page. What customers and clients see: history, resolved incidents with a plain-language message, upcoming maintenance.
For agencies
Clients ask what happened after an issue. Tag services by client, pull the Impact Report for the period, and send a summary instead of assembling a spreadsheet from alert emails.
Monitoring for agenciesFor customers
Reports look inward. Public status pages communicate outward, with incident messages, maintenance notices, and optional 24-hour history, listing only the services you choose.
Status pages and badgesMake reporting a habit, not a scramble.
Executive Summary is included from the Growth plan. Impact Report and data export are included in Business.